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PRIVACY POLICY

PRELIMINARIES

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9kitchens Ltd is located at Bermondsey, London, United Kingdom and operates the website https://www.9kitchens.co.uk and its directly associated domains or sub-domains (collectively, “9Kitchens Ltd”,  “Website” or “website”). At 9kitchens Ltd, we understand that your privacy is important to you and that you care about how your information is used and shared online. 9kitchens Ltd’s Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share and help you make informed decisions when using 9kitchens Ltd. We respect and value the privacy of everyone who visits 9kitchens Ltd and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and 9kitchens Ltd’s obligations under the law.

​This Policy applies to 9kitchens Ltd’s use of any and all data collected by 9kitchens Ltd in relation to your use of our Website. Please read this Privacy Policy carefully and ensure that you understand it completely. Your acceptance of 9kitchens Ltd’s Privacy Policy is deemed to occur upon your first use of our Website. If you do not accept and agree with this Privacy Policy, you must stop using our Website immediately.

 

Definitions and Interpretations

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​In this Privacy Policy the following terms shall have the following meanings:

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​“Account” means a registered member account (with email validation) required to access and/or use the member's functionalities;

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​“Cookie” means a small text file placed on your computer or device by our Website when you visit certain parts of our Website and/or when you use certain features of our Website;

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​“Website” means this website, https://www.9kitchens.co.uk and any of its directly associated domains or sub-domains;

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​“We/Us/Our” means 9kitchens Ltd, a Website owned and operated by Kieu-My.P. (also the Data Protection Officer) @ Bermondsey, London, United Kingdom.

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Contact:  hello@9kitchens.co.uk

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By using or accessing 9kitchens Ltd, you are accepting the practices described in this Privacy Policy.

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​If you have any queries in relation to this Privacy Policy, you can email us at: hello@9kitchens.co.uk

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This is a legal document that sets out how 9kitchens Ltd handles data that identifies you. This Privacy Policy forms part of our Terms of Service. At 9kitchens Ltd we believe strongly in protecting the privacy of our visitors’ personal information. This statement describes the privacy practices we apply for 9kitchens Ltd. As part of that, it also expresses our approach to complying with the data protection laws which apply in the United Kingdom. If you have questions or concerns regarding this statement, you should contact us.

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​1. THE INFORMATION WE COLLECT AND WHY WE COLLECT IT

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Information collected during registration or subscription. When you register or subscribe at 9kitchens Ltd, you may need to provide your name, your email address, your telephone, your photo, your location details, and some optional details about yourself. We also store all purchase transactions you make on our Website for accounting purposes. We DO NOT store your credit card details on our Website.

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Cookies

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​We use small files known as “cookies” to enhance users’ experience at 9kitchens Ltd as follows:

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  • To facilitate optimal experience by visitors by means of a “session” cookie.

  • The cookies on 9kitchens Ltd do not access or use information by which people can be personally identified. If you wish, you can prevent these files from using non-personal information about you by either deleting the cookie folder in your browser or by putting your browser’s Privacy setting higher, but doing so will mean that you will not be able to use our site in the way that we intend it to be used, and may well adversely affect your experience of websites that use cookies to enhance or personalize that experience.

  • If you leave a comment on our website you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • If you have an account and you log in to our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.

  • If your role allows you to edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Comments​

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  • When visitors leave comments on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

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Media

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​If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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Contact Us Form

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We provide a Contact Us Form for users to send us a message. You are required to enter your Name and Email address when using the form. Any personal data captured is solely used for the purpose of responding to your message and the information is kept up to 12 months after addressing any issues raised and the case closed. The information is kept for customer service purposes, but will not be used for marketing purposes.

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Embedded Content From Other Websites​

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  • Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

 

Our Website uses apps that provide analytics services and social sharing and each of these apps have their own Privacy Policies.

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2. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

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The information we collect may be used:​

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  • To process your payment for goods or services ordered on our site or to fulfill such orders.

  • To provide our customer support service and to verify any claims or requests you make if you use our customer support service.

  • To enforce our terms and conditions and prevent or detect hacking activities, security breaches, or safety risks in connection with our websites.

  • To send service announcements and messages.

  • To aggregate information to generate anonymous statistics regarding the use of our website.

  • For our own internal marketing and demographic studies and to help us improve our website.

  • In the event of an actual or proposed (including as part of negotiations for any) merger, or business combination or sale of substantially all of our assets or a business operation to which such information relates or as provided under bankruptcy or applicable insolvency laws or by the enforcement of equitable rights.

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3. EMAILS YOU RECEIVE FROM US

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As part of 9kitchens Ltd's service, we may send you newsletters and emails but you can choose not to receive them by indicating your preference. You may also receive email notifications when there is a transaction that involves your account and you will also receive emails related to the 9kitchens Ltd Service which are sent out to all parties regardless of your preference. These emails are only sent to you if and when necessary and are not marketing or promotional emails.

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4. CHOICE / OPT-OUT

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You may opt-out of any or all of the newsletters and emails we send you via the 'Unsubscribe link'

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5. HOW WE USE PERSONAL DATA WE COLLECT

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Any visitor to 9kitchens Ltd anywhere in the world can view your public profile information and content that you have willingly shared.

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​The over-riding principles we apply are these:

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We, and (where relevant) our online processing agents, will not supply your personal data to a third party for commercial exploitation except as consented to by you in accordance with prevailing law.

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Email addresses

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We do not directly make your email address available to anyone on any screen on 9kitchens Ltd. No tracking technologies are used within/in conjunction with emails nor do we share, sell, rent or trade with third parties for their promotional purposes.

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Un-validated Emails

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If you subscribe at 9kitchens Ltd, and you receive a validation email, but fail to validate your email then we may contact you via email at periods of 24 hours, 7 days, and 30 days at your registered email address to notify you of the invalid status. Should you fail to respond to these notifications then we may send you one final notice before the un-validated email is removed.

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Place of Processing

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The computers and companies that process data on our behalf are based in the United States. Thus, your personal data (which may include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or concerning health or sex life) may be transferred to, processed, and held both inside and outside of the United Kingdom. Some countries may not have as well-developed data protection laws in place to protect your information, but we will ensure your personal data is treated in compliance with those laws and this Privacy Policy.

 

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​6. DATA RETENTION POLICY​

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  • Except when we believe we are required to retain your personal information by law, we will only retain your personal information during the period in which you use 9kitchens Ltd. 

  • We may retain information that is encrypted or otherwise not personally identifiable for backups, archiving, prevention of fraud and abuse, analytics, or where we otherwise reasonably believe that we have a legitimate reason to do so.

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

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7. WHAT RIGHTS DO YOU HAVE OVER YOUR DATA

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If you have an account on our website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, accounting, legal, or security purposes.

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8. INTERNATIONAL DATA TRANSFERS AND SECURITY

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9kitchens Ltd is hosted in the United States and is intended for users located both within and outside the United States. If you choose to access 9kitchens Ltd from the European Economic Area (EEA) or other countries that have laws governing data collection and use that may differ from U.S. law, note that you are transferring your personal information outside of those regions to the United States for storage and processing. By providing any information, including personal information, on or to 9kitchens Ltd, you consent to such transfer, storage, and processing. Note that there are risks to permitting such transfers, as the laws of the U.S. or other jurisdictions may not provide you with privacy guarantees, remedies, or other protection equivalent to those of the EEA or the country where you are located.

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  • Data security is of great importance to 9kitchens Ltd, and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected through our Website.

  • Steps 9kitchens Ltd take to secure and protect your data include:

    • Using 256-bit encryption technology on our storage systems that are password protected.

  • Notwithstanding the security measures that are taken, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting data to 9kitchens Ltd via the internet.

  • We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our Website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

 

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​9. DISCLOSURE FOR LEGAL REASONS

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We reserve the right to communicate a user’s personal information as we hold to third parties which seek the disclosure of it, and which make a legally compliant request for its disclosure.

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Legal Disclaimer

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We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

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10. CONTACTING US

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If you have any questions about this privacy statement, the practices of this site, or your dealings with  Ltd, you can contact us via email. 

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11. LINKS TO THIRD PARTY SITES

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Our site may contain links to other sites. 9kitchens Ltd is not responsible for the privacy practices, or the content, of those websites or services of other companies or organizations to which we link or which link to us or which provide goods or services to our users from their websites

 

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​12. DATA PROTECTION INFORMATION

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You can obtain further information about United Kingdom's personal data protection laws by visiting the United Kingdom's Official website of the Department of Personal Data Protection at https://www.gov.uk/government/collections/data-protection-act-2018

 

 

13. CHANGES TO THIS PRIVACY POLICY

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If we decide to change our Privacy Policy or email practices, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

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